Bankrupt Cryptocurrency Exchange FTX Restores Customer Claims Portal After Cyber Attack
Summary:
FTX, a bankrupt cryptocurrency exchange, has reopened its customer claims portal after a cyber attack. Account holders can now submit claims for their assets. FTX assured that none of its systems were affected and freezing accounts was a precautionary step. The portal will cater to customers from various platforms under FTX. This follows previous reports of issues with the claims portal and a temporary suspension of accounts for affected users. The breach exposed non-sensitive customer data, but passwords, systems, and funds were not compromised.
FTX, the bankrupt cryptocurrency exchange, has reopened its customer claims portal following a cyber attack. Account holders can now submit claims for the assets they held on the exchange prior to its insolvency. FTX clarified that none of its systems were affected by the cyber breach involving its appointed bankruptcy claims agent, Kroll. The claims portal will allow customers from FTX, FTX US, Blockfolio, FTX EU, FTX Japan, and Liquid to access their account information and participate in the restructuring process. FTX assured that freezing the accounts was a precautionary measure and has implemented additional security measures. This development follows previous reports of issues with the claims portal. In August, FTX temporarily suspended accounts for affected users who accessed the claims portal after the Kroll incident was disclosed. The breach exposed non-sensitive customer data of certain claimants, but FTX assured that passwords, systems, and funds were not compromised. The customer claims portal initially launched on July 11 but was taken offline shortly after for reasons unknown.
Published At
9/17/2023 2:08:33 AM
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